Shelby County Sheriff's Office - Sheriff Chris Curry
My Shelby SO

 

 

 

 

 

 

 

 

 






Inmate Listing
Dispatch Log
SEARCH

Shelby County Sheriff's Office, Alabama

Inmate Telephone Services
This page provides information about inmate telephone services at the Shelby County Jail. It is also a resource for family and friends who wish to receive or block phone calls from inmates. 


Inmate Access to Telephones
Inmates use telephones that are located throughout the jail housing units to place outgoing calls. Each housing unit has specific rules concerning the locations of telephones, hours of use, and the length of calls allowed. The basic rules are:

  • Inmates have access to telephones during the day time, except during meals

  • Inmates cannot receive telephone calls

  • Jail staff will not relay messages

  • Inmates may place normal collect calls (subject to fees by your phone service provider) or they may use the NCIC prepaid phone account service

  • Inmates are not allowed to make non-typical collect calls, 3-way calls, or unwanted calls

  • Phone calls, except for those made to the inmate’s attorney, are recorded

  • TTY services for the hearing impaired are available upon request

Prepaid Phone Accounts
The Shelby County Jail uses an outside telephone service provider called NCIC Inmate Phone Service. NCIC offers prepaid phone accounts and lower per minute costs than regular collect calls. An account can be set up for a specific phone number or a specific inmate. Inmate prepaid accounts allow an inmate to place collect calls to any unblocked phone number. Phone number prepaid accounts allow inmates to call one phone number, as long as that number is not blocked.

(Current rates until October 1, 2014)

NCIC Calling Rates 

Local Collect Calls

$2.50 for 15 minutes

Local Prepaid Calls

$2.50 for 15 minutes

Intralata Collect Calls- Intralata calls are calls around Shelby County that are not Local

$3.00 for 15 minutes

Intralata Pre-Paid Calls- Intralata calls are calls around Shelby County that are not Local

$2.50 for 15 minutes

Interlata Collect Calls- Interlata calls are calls within the state of Alabama but not within the lata above.

$3.00 for 15 minutes

Interlata Pre-Paid Calls- Interlata calls are calls within the state of Alabama but not within the lata above.

$2.50 for 15 Minutes

NCIC Calling Rates 

Interstate Collect Calls- Interstate calls are calls outside of the State of Alabama but within the United States of America.

$0.25 cents/minute

Interstate Pre-Paid Calls- Interstate calls are calls outside of the State of Alabama but within the United States of America.

$0.21 cents/minute

International Pre-Paid Only- International are calls outside of the United States of America

 $1.50 per minute for 15 Minutes


(Effective October 1, 2014)

NCIC Calling Rates 

Local Collect Calls

$0.25 per minute

Local Prepaid Calls

$0.25 per minute

Intralata Collect Calls- Intralata calls are calls around Shelby County that are not Local

$0.25 per minute

Intralata Pre-Paid Calls- Intralata calls are calls around Shelby County that are not Local

$0.25 per minute

Interlata Collect Calls- Interlata calls are calls within the state of Alabama but not within the lata above.

$0.25 per minute

Interlata Pre-Paid Calls- Interlata calls are calls within the state of Alabama but not within the lata above.

$0.21 per minute

NCIC Calling Rates 

Interstate Collect Calls- Interstate calls are calls outside of the State of Alabama but within the United States of America.

$0.25 cents/minute

Interstate Pre-Paid Calls- Interstate calls are calls outside of the State of Alabama but within the United States of America.

$0.21 cents/minute

International Pre-Paid Only- International are calls outside of the United States of America

 $1.50 per minute


Prepaid Accounts

Citizens may purchase prepaid phone services using kiosks located in the public areas at the Shelby County Sheriff’s Office, or by calling 1(800) 943-2189 or 1(800) 382-2887, through NCIC Customer Service. 


Inmates can purchase prepaid phone time using funds in their inmate account, through the jail commissary. Activation instructions are printed on the back of the card.

Rejecting or Blocking Calls from Inmates
If you receive a call from an inmate, you will be given the option of accepting the call, hanging up, blocking all calls from the inmate, or blocking all calls from any inmates in the Shelby County Jail. Simply follow the phone prompts during the call. 


Please remember that the Shelby County Jail does not administer the NCIC phone system. If you have questions about the service, prepaid phone cards, or issues concerning phone number blocking, you must contact NCIC Customer Service at 1(800)382-2887 or 1(800)943-2189.

 

 
© Shelby County Sheriff's Office, 2003. All Rights Reserved. Legal/Privacy | Site Map